{Excerpted from business know-how.com} These customer service tips will help you impress your customers and clients and as a result, lead to more sales, more repeat business and more customer referrals. Know your product. You can’t provide good service to your customers if you don’t know your product. Customers expect you to be an expert […]
TIP TUESDAY: 3 Tips for Recruiting and Retaining New Employees in 2018
{by Nick Murphy, CEO of Mid-America Careers Friday – January 26, 2018} As a small business owner, you’re living proof that the American Dream is still alive and well. You’ve taken the risks, made few enough mistakes to successfully grow your business, and now you find yourself fully engaged in a war for the kind […]
TIP TUESDAY: What Went Wrong?
{excerpted from an article at SHRM online} Experts recommend that HR document what went wrong with bad hires and incorporate what was learned into the organization’s hiring process going forward. “A good hiring process requires not only preparation but consistency, documentation and continuous analysis of data so that successful methods can be captured and continued, […]
TIP TUESDAY: 7 Important New Year’s Resolutions for HR Professionals
{excerpted from an article by Manila Recruitment} 2018 is almost here! As recruitment consultants and HR professionals, it’s important to conduct a year-end review and evaluate the areas that you need to improve. Here are important new year’s resolutions for HR professionals to push for this coming new year. 1. Update outdated and unnecessary HR […]