TIP TUESDAY: Linkedin Offers Unique Marketing Tools

{excerpted from an article by Jim Kendall from his blog and which originally appeared in the Daily Herald newspaper} LinkedIn launched, officially, in May 2003. A month later, the network had 4,500 members. Third quarter last year (2016, if your calendar is slow), LI had 467 million members worldwide; in the United States, LinkedIn membership […]

TIP TUESDAY: 15 Customer Service Tips That Win Sales

{Excerpted from business know-how.com} These customer service tips will help you impress your customers and clients and as a result, lead to more sales, more repeat business and more customer referrals. Know your product. You can’t provide good service to your customers if you don’t know your product. Customers expect you to be an expert […]