Over $1 billion worth of chocolate is purchased on this romantic day in the U.S. Every Valentine’s Day, the Italian city of Verona, where Shakespeare’s lovers Romeo and Juliet lived, receives about 1,000 letters addressed to Juliet. 220,000 is the average number of wedding proposals on Valentine’s Day each year. 189 million stems of roses […]
TIP TUESDAY: 15 Customer Service Tips That Win Sales
{Excerpted from business know-how.com} These customer service tips will help you impress your customers and clients and as a result, lead to more sales, more repeat business and more customer referrals. Know your product. You can’t provide good service to your customers if you don’t know your product. Customers expect you to be an expert […]
TOUCHDOWN THURSDAY: Super Bowl Trivia
This Sunday marks the 52nd NFL Super Bowl, and it has a storied history. See how many of these questions you know! (Answers at the end) Do You Know…. How many pounds of guacamole and tons of chips are consumed on Super Bowl Sunday? Of the top 10 most watched American television programs of all […]
WORKFACT WEDNESDAY: “The Office”
{From an article by Jennifer M. Wood, a senior editor at Mental Floss online} If your only experience with The Office is via NBC’s long-running American adaptation of the BBC series, you’re missing out. While the original series, which was created by Ricky Gervais and Stephen Merchant, falls firmly into the comedy genre, it’s […]
WEDNESDAY WORKFACT: How HR Can Impact Business Outcomes 100% of the Time
{by Strategic HR Scott Mondore, PhD, Cofounder and Managing Partner, Strategic Management Decisions, 1/19/2018} The industry focus on engagement as a cure-all for organizational woes continues to be misguided. Instead, human resource (HR) departments need to focus on employee experiences. Bold? Yes. Backed by data? Absolutely. Two recent studies (2016 and 2017) found that the […]
WORKFACT WEDNESDAY: Where Can the Happiest Workers in the United States Be Found?
Infographics HR Daily Advisor Editorial Staff Recent research conducted by Sokanu* aimed to answer a simple question: who are the happiest workers in the United States? We’ll give you a hint the top two are not part of the contiguous states. That’s right, Hawaii and Alaska took the number one and number two spots respectively. […]
TIP TUESDAY: Research Indicates Salary is the Top Reason Employees Will Quit in 2018
{Hiring & Recruiting at HR Daily Advisor online} Glassdoor ® has released new data which reveals that 35% of hiring decision makers expect more employees to quit over the next 12 months. The survey, conducted among 750 hiring decision makers (those in recruitment, HR, and responsible for hiring), also finds that nearly half (45%) note […]
TIP TUESDAY: 7 Marketing & Business Resolutions
By Rieva Lesonsky, Guest Blogger, https://www.sba.gov/blogs/ What can your small business do differently in 2018 to boost the results of your marketing efforts? Here are seven marketing resolutions every entrepreneur should make for the coming year. 1. Resolve to build relationships with customers. Consumers and B2B buyers alike have seemingly endless options for purchasing almost […]
WORKFACT WEDNESDAY: Top 10 Employability Skills
{excerpted from an article at American Job Center Network} Communication skills Listening, speaking and writing. Employers want people who can accurately interpret what others are saying and organize and express their thoughts clearly. Teamwork In today’s work environment, many jobs involve working in one or more groups. Employers want someone who can bring […]
WEDNESDAY WORKFACT: Your Workplace Really IS Interesting
{by Simon Crowfoot on the Iceni Technology Blog} Hopefully, you have one of those great office jobs that everyone seems to have in the movies (you know, where you can wear jeans and a hoodie to the office, stopping off to grab a double tall latte as you stroll in, iPod earphones dangling in a […]