{by Tadd Downs for the Society for Human Resource Management (SHRM) online} My job for the past 25 years has been to put bad guys in jail. I am sure you are asking, “Why is a criminal investigator writing an article for an HR publication?” An investigator and an HR professional have more in common […]
TIP TUESDAY: Toothpaste Can’t Go Back in the Tube – 6 Tips for Workplace Communication
A preschool teacher taught a message to her students on Words that Hurt. She used a tube of toothpaste and a paper plate per student for this hands-on activity. Twelve small children eagerly squeezed the entire contents of a tube of toothpaste onto a paper plate, giggling as their plates filled up with minty […]
TIP TUESDAY: Six-Step Employee Improvement Plan
{excerpted from the article, “How to Establish a Performance Improvement Plan” at the SHRM website. Click here to read the full article.} A performance improvement plan (PIP), also known as a performance action plan, is a tool to give an employee with performance deficiencies the opportunity to succeed. It may be used to address failures […]
WEDNESDAY WORKFACT: 5 Facts About Working in Tech
{excerpted from an article on Transparent Career.com} Tech has exploded in popularity in recent years. From the incredible work spaces to the awesome perks, everyone wants to work in tech. Is it all that it’s cracked up to be though? How much money can you realistically expect to make, and what are the work environments […]
WORKFACT WEDNESDAY: 8 Truths About Workplace Productivity That Change Everything
{by Steven Lerner, aplus.com} If you’re reading this article during work, then you are probably contributing to your job’s workplace productivity deficiency. It is estimated that U.S. employers lose $1.8 trillion annually due to productivity issues. But recognizing, and making seemingly small changes such as the following can add up to major time savers. […]
TIP TUESDAY: 40 Common Time Wasting Activities & How to Resolve Them
{from Business Know-How online} Start Managing Your Time Now Don’t wait another day to start solving your time management problem. The longer you wait, the further behind you’ll fall behind; the further you fall behind, the more stressful your situation will become. Here are 40 time-wasting activities common to most employees; how many do you […]
TIP TUESDAY: 5 Tips for Creating a Distraction-Free Workspace
Our world is getting more high-tech by the day. 77 percent of American adults say they own a smartphone, up from just 35 percent in 2011, and just over half of young adults (18-29-year-olds) say they live in a house with three or more of these devices, according to the Pew Research Center. Amazon recently […]
TIP TUESDAY: 15 Customer Service Tips That Win Sales
{Excerpted from business know-how.com} These customer service tips will help you impress your customers and clients and as a result, lead to more sales, more repeat business and more customer referrals. Know your product. You can’t provide good service to your customers if you don’t know your product. Customers expect you to be an expert […]
WEDNESDAY WORKFACT: 5 Big Benefits Trends Going into 2018
by Stephen Miller, CEBS for SHRM Online From the failed effort to repeal the Affordable Care Act, or ACA, to concern that tax reform will alter key employee benefits, what happened in the nation’s capital commanded much attention this year. But so, too, did the private sector, which provided benefits to meet a wider range […]