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TIP TUESDAY: 8 Differences You Need to Know About Generation Z vs. Millennials

The next generation hungry to enter the workplace is Generation Z. According to the U.S. Census Bureau, Generation Z (the post-Millennial generation) makes up 25% of the population. (See, Who Is Generation Z? 4 Big Ways They Will Be Different, to learn more.)

Sixty-two percent of Generation Zers anticipate challenges working with Baby Boomers and Generation Xers vs. only 5% who anticipate challenges working with Millennials.

Companies with a firm understanding of the expectations and preferences of the emerging generation will be well-equipped to attract the next generation of talent, maximize their potential, alleviate the inevitable cross-generational challenges, and capitalize on cognitive diversity through a generationally diverse workforce.

Here are eight key differences you need to know:

1. Realistic vs. Optomistic

Seventy-seven percent of Generation Zers expect to work harder than previous generations.

Millennials became optimistic thanks to their encouraging Baby Boomer parents and growing up in a time of prosperity and opportunity. Generation Zers will be realistic thanks to their skeptical and straight-shooting Generation X parents and growing up in a recession. According to Pew Charitable Trusts, during the Great Recession, the median net worth of Generation Z’s parents fell by nearly 45%.

2. Independent vs. Collaborative

Seventy-one percent of Generation Zers said they believe the phrase “if you want it done right, then do it yourself.”

When given the option to arrange a group of desks, Millennials would opt for a collaborative arrangement and assemble the desks into a circle. Generation Z will be more competitive with their colleagues and will harness a do-it-yourself mentality at work. In fact, 69% of Generation Zers would rather have their own work space than share it with someone else.

3. Digital Natives vs. Digital Pioneers

Forty percent of Generation Zers said that working Wi-Fi was more important to them than working bathrooms.

According to Pew Research, only 14% of U.S. adults had access to the Internet in 1995, but by 2014, 87% had access. Millennials were pioneers in the digital age. They witnessed the introduction and rise of social media, instant messaging, smartphones, search engines, and the mobile revolution. Generation Z did not witness these innovations, but rather, they were born into it. Ubiquitous connectivity, highly curated global information, on-demand video, and 24/7 news cycles are native to Generation Z.

4. Private vs. Public

Seventy percent of Generation Zers would rather share personal information with their pet than with their boss.

As digital pioneers, Millennials explored (and in some cases exploited) social media and made public their thoughts, opinions, and every noteworthy or menial life update. With safety and security top of mind, Generation Zers will be much more calculated and/or selective with the information they share online. For example, Generation Z gravitated to Snapchat because of the time-bound content that won’t live online forever like a Tweet or Facebook post would.

5. Face-to-Face vs. Digital Only

Seventy-four percent of Generation Z prefer to communicate face-to-face with colleagues.

Millennials pioneered many of the digital communication tools (e.g., texting, instant messaging, Slack) that have made the workplace more efficient and effective but, some would argue, less personable. Equipped with their experience communicating using full sight, sound, and motion over Skype®, FaceTime, Snapchat, etc., Generation Z is positioned as the ideal generation to finally strike the right balance between online and offline workplace communications.

6. On Demand Learning vs. Formally Educated

Seventy-five percent of Generation Z say there are other ways of getting a good education than by going to college, according to Sparks & Honey.

Millennials are questioning if their large student debt was worth it, especially considering that 44% of recent college grads are employed in jobs not requiring degrees, and one in eight recent college grads are unemployed. Generation Z will explore education alternatives. They will pursue on-demand or just-in-time learning solutions, like how-to YouTube tutorials, or will seek employers that offer robust on-the-job and development training.

6. Role-Hopping vs. Job-Hopping

Seventy-five percent of Generation Z would be interested in a situation in which they could have multiple roles within one place of employment.

Growing up in fast times and coming of age in an on-demand culture, Millennials have little patience for stagnation, especially when it comes to their careers. Generation Z won’t want to miss out on any valuable experience and will want to flex their on-demand learning muscle by trying out various roles or projects (e.g., marketing, accounting, human resources) inside of the organization.

8. Golden Citizen vs. Global Spectator

Fifty-eight percent of adults worldwide aged 35+ agree that “kids today have more in common with their global peers than they do with adults in their own country.”

Millennials were considered the first global generation because they shared similar characteristics and values across borders, and they were able to view significant global events in real time. However, Generation Z interacts with their global peers with greater fluidity than any other generation. As more of the world comes online, geographies will continue to shrink, causing Generation Z to view themselves as global citizens.

Ryan Jenkins is an internationally recognized Millennial and Generation Z keynote speaker, Inc.com columnist, and author of The Millennial Manual: The Complete How-To Guide to Manage, Develop, and Engage Millennials at Work.

TIP TUESDAY: Compensation Planning – How HR Can Get the Most from Salary Surveys

There are plenty of salary surveys available and, arguably, there’s not a lot of difference between them. Most provide a number of incumbents, a mean, and multiple percentiles. Some use number of employees to describe company size and some use annual revenue. Most are broken down by industry and geographic location.

Cost is one differentiator, with prices for salary surveys that vary from free (if you participate) to tens of thousands of dollars. Whether your salary data is a good buy or costs an arm and a leg, the value of your salary survey can be enhanced or hindered by how you use it.

Pick A Number

One of the first things you’ll need to do is to decide which piece of market data to use. As mentioned above, most salary surveys provide an average (the mean) for each demographic as well as several percentiles, typically: the 10th, 25th, 50th, 75th, and 90th. The challenge is to determine which one of those numbers is right for your organization.

Having a well thought out pay philosophy in place before you begin conducting a salary market analysis helps smooth the process of using market data to set pay rates. If you don’t have a pay philosophy in place, think about how competitive you want to be in attracting and retaining talent. Best practice is that paying at the 50th percentile is paying at market, which is a good plan if you want to be moderately competitive. If you want to attract and retain the cream of the crop, however, consider paying at a higher percentile.

Everybody Has One

In general, salary surveys focus on jobs that can be found in many organizations—benchmark jobs—for example: accountant, receptionist, sales rep … you get the picture. Benchmark jobs provide the most incumbents in any given survey and the more incumbents, the more valid the data.

The more specific the job, the fewer incumbents, which is one of the reasons why the rule of thumb is if the job as described in the survey is at least a 70% match to your job, it’s a viable indicator of the market rate for your position.

If It Walks Like a Duck …

If you’ve searched your salary survey from top to bottom and still can’t find the job title you need for viable market data, consider “comparable” in lieu of “matchy-matchy.” We all know that one employer’s number cruncher can be another employer’s bean counter, and let’s face it some employers can be quite creative with job titles, so it’s important to look beyond titles and dig into job descriptions when reviewing salary survey data.

With that said, there’s still a better than average chance that some of your jobs may not be included in your salary survey. You could opt to acquire another survey that gives you a broader range of jobs or, especially if you’re on a tight budget, consider looking for comparable jobs. In other words, look at jobs that require knowledge, skills, and abilities that are comparable to your position. Be sure to consider educational and experience level requirements as well.

Click here to read the entire article

WORKFACT WEDNESDAY: What Work Is Today

 by Julie R. Neidlinger from the Lone Prairie blog

The concepts of what work is, has changed.

What we think work is, both in culture and how it fits into our lives, has changed in the 21st century. Entrepreneurship, including micro-entrepreneurship, has lead the way, with 21st century workers wanting to work for themselves instead of for someone else.

Concepts of co-working, a tough economy and job market, and technology that allows for a low-cost entry into owning their own business, have helped push younger workers (and some older ones) into owning their own businesses.

This drive towards entrepreneurship and making a success of a business plays into the steady increase in more hours per week being dedicated to work.

Technology has made significant changes in how and what work is done. Fewer people are required to generate the same manufactured output thanks to technology, allowing (or forcing) people to shift to urban centers and find other kinds of work. Technology has allowed human workers to be unshackled from the office, giving them greater freedom.

Work in the 21st century is about being flexible and mobile, ready for change both in skills and financial savings.

TIP TUESDAY: It’s Not Hard to Make Your Workplace One Where People Want to Work

An article in Crain’s Chicago Business explains why providing a good workplace doesn’t have to be “rocket science.”

“Once upon a time, people dutifully stuck with a job—no matter how miserable, low-paying or dead-end-ish—rather than quit and earn the dreaded ‘job-hopper’ label.

“Today nearly two out of three Chicago-area workers say changing companies is necessary for advancement—and they’re willing to take the leap. “Being loyal to a company (does) not pay,” wrote one anonymous respondent to Crain’s survey of 650-plus people here. The urge to move on (and up) isn’t isolated to Chicagoans: Nationally, one in five employees plan to change jobs in 2017, according to a recent CareerBuilder survey. That’s up from 16 percent two years earlier. If you think these numbers are skewed by the influx of millennials into the workforce, think again. Crain’s findings, published March 31, are remarkably consistent across age groups, with people 29 and younger just as eager to forward their resumes and move as colleagues who are eligible for an AARP card.”

Read the rest of the article here: http://www.chicagobusiness.com/article/20170407/OPINION/170409902#utm_medium=email&utm_source=ccb-morning10&utm_campaign=ccb-morning10-20170411

WEDNESDAY WORKFACT: 5 Facts About Workplace Communications

26% of employees think email is a major productivity killer.

When email became popular, it seemed like it was one of the best things to ever happen to businesses. Now that the honeymoon phase is over, the results of a study by Career Builder makes it clear that email isn’t all it’s cracked up to be. Inboxes get overwhelming. Lengthy chains get confusing and make it hard for people to locate the information they need. Group emails become distractions when everyone replies to the thread with unnecessary or irrelevant responses.

43% of job seekers under 45 think texting is a professional way for recruiters to communicate with talent.

Maybe it’s because of all the emojis and OMG-esque abbreviations, but it’s taken a while for text messaging to be viewed as a legitimate way for professionals to communicate. Now that everyone has become accustomed to texting, people are beginning to change their mind, according to data gathered by Software Advice.

Job seekers and recruiters alike are seeing the upside of texting. They communicate information quickly and in small doses, while giving both parties the freedom to read and respond to the message when they have time. Texting also creates a connection that makes communication easy throughout the recruiting process. If a recruiter or employer needs to confirm an interview or if a candidate has a question, they can simply send a text.

26% of employees feel pressured to respond to work communication outside of work hours.

This stat is one of many documented in the Cornerstone’s The State of the Workplace Productivity Report. One of the greatest parts of having a wide variety of communication methods is that it makes everyone more accessible. But that can also be one of the biggest downsides.

Respect employees’ work/life balance by setting strict guidelines on when communication will happen. Let them know they are not expected to check their inbox every hour and that they won’t be called outside office hours unless it’s urgent. By creating a policy and sticking to it at all levels of the organization, employees can enjoy their personal time without feeling guilty.

Americans spend 26 minutes a day texting and send 5.3 more texts than the number of calls they make.

There are a lot of advantages to texting. Unlike phone calls, people can refer back to text to get information they may have forgotten. They’re shorter than emails and they allow people who may not be free at the same time to have a conversation. Thanks to all those pros, texting has become one of the most popular forms of communication in the U.S. (A report from Informate details the out- texting stats of 11 other countries too.)

46% of employees rarely or never leave a meeting knowing what they’re supposed to do next.

Everyone has been in at least one terribly unproductive meeting, but this stat is still surprising. Whatever the purpose of a meeting may be, it’s clearly not being communicated properly.

By having more organized agendas and establishing rules or order during meetings, organizations can ensure that meetings are more productive and effective. Keep everyone on topic and encourage people to take notes. That will help keep people focused and help them to digest the information that’s being presented. Read the full article here.

(Excerpted from an article by Erik Kostelnik for Entrepneur magazine online)